The platform

How Lexera Works

Lexera is designed around skill-based prize competitions, clear competition information, transparent entry routes and structured winner verification. This page explains the intended user journey from browsing to prize claim.

Pre-launch guide. The platform is being prepared before full paid entry launch. Payment, checkout and real ticket issuing are not live unless clearly enabled on a specific competition page. This page describes the intended journey and may be updated before commercial launch.

The journey

From browsing to prize claim

  1. Browse competitions

    Review published competitions, prize information, categories, schedules and rules. Each competition page shows what is on offer and what is required to enter.

  2. Read the rules

    Each competition page will show key details: prize description, opening and closing dates, draw timing, entry requirements and any competition-specific rules. Always read these before entering.

  3. Answer the skill question

    Where required, eligible entries must include an answer to the skill-based question according to the published rules. Correct answers are not published or disclosed in advance.

  4. Choose an entry route

    When entries go live, competitions may support a paid online entry route and a free postal entry route where applicable. The free postal entry route is included in every eligible competition.

  5. Draw and verification

    After a competition closes, winner selection and verification will follow the published competition rules. Winner eligibility and entry validity may be checked before a winner is confirmed.

  6. Claim your prize

    Verified winners will be guided through the claim process. Identity and eligibility verification may be required before prize delivery or payout is arranged, in accordance with the published rules.

Free entry

Free postal entry route

Every eligible competition on Lexera will include a free postal entry route. Postal entries must follow the published rules, deadlines and instructions on the relevant competition page. No purchase is needed to enter via the postal route.

The postal entry address and per-competition instructions will be confirmed before paid entries go live.

Responsible play

Participate responsibly

Lexera is intended for users aged 18 or over. Only participate within your means. Future account controls may include spend limits, reminders and cooling-off tools as the platform develops.

If participation stops feeling healthy, support is available from within your account and from the Responsible Play page.

Transparency

Winners

After completed draws, verified winner information will be published on the Winners page, subject to the relevant competition rules and applicable privacy requirements. No draws are live yet and no fictional winners are shown.

Claims

Prize claims

Potential winners may be contacted or invited to initiate a claim after a draw. Verification of identity, age and entry validity may be required. Prize delivery or payout is arranged after successful verification, subject to the published rules.

FAQ

Common questions

Are paid entries live?

Paid entry, checkout and ticket issuing are not currently live on this platform. These features are paused pending payment provider confirmation. No paid transactions can be made unless clearly enabled on a specific competition page.

Is there a free postal entry route?

Yes. Every eligible competition will include a free postal entry route. Postal entries must follow the published rules, deadlines and instructions on the relevant competition page. The postal entry address will be confirmed before paid entries go live.

Free postal entry details

Where are winners shown?

Verified winners will be published on the Winners page after completed and verified draws, subject to the relevant competition rules and privacy requirements. No draws are live yet.

View winners page

How are prize claims handled?

After a draw, potential winners may be contacted or invited to claim. Verification of eligibility, identity and entry validity may be required. Prize delivery or payout is arranged after successful verification.

Claim Your Prize

Is Daily Spin live for real rewards?

The Daily Spin is currently a preview feature showing the intended future reward experience. It is not currently connected to real rewards. Daily Spin rewards are intended to unlock after verified ticket purchases go live.

Daily Spin preview

Where can I get support?

You can contact Lexera via the Contact page or the Complaints & Support page. Use support@lexera.co.uk for general queries and claims@lexera.co.uk for prize claim matters.

Contact us

Where can I read the full rules?

The Competition Rules page explains the general structure for Lexera competitions. Each competition page will also show competition-specific rules before entry is available.

Competition Rules

Get started

Browse what's on

Explore published competitions, review the free postal entry route, and get familiar with how competitions work before entries open.